Deliver custom experiences with omnichannel personalization software
Create loyal customers using omnichannel personalization software. Leverage behavioral insights across all of your touchpoints: email, SMS, in-app, in-store, and beyond.
Leverage browsing behavior to customize each customer’s experience
Rapidly analyze a user’s behavior (likes, cart adds, ratings, etc.) to create the most relevant recommendations using Crossing Minds’ proprietary machine learning algorithms, pushed to every channel.
Send personalized offers and discounts at the right moment
Pair valuable behavioral data with holidays or shopping events for a perfect personalization strategy. Announce sales and new product lines, or send loyal customers a specialized deal.
Recover abandoned carts through email & SMS
Reengage previous customers and abandoned carts by providing them great recommendations even after they leave your site – straight to their email or SMS.
Omnichannel personalization software to customize in-store experiences
Consumer shopping is increasingly becoming a hybrid affair. Take stock of a customer’s onsite actions to provide them with relevant recommendations and deals in person, too.
Simple integration with your marketing automation stack
Crossing Minds omnichannel personalization software is hassle-free. Our platform adapts to your business needs, and it integrate easily with your marketing and e-commerce software.
+96%
average increase in sales
+120%
average increase in email CTR
+69%
increase in new user conversion
+48%
increase in advertising ROI
8x
Top sales increase
“
Most recommendation systems are built for the masses – but that doesn’t work for us. Crossing Minds truly partnered with us to adapt and adjust the recommendation platform for our needs. We were blown away by the algorithms, specifically the speed and scale in which they can create effective, quality recommendations.
Tyler Handley Cofounder & CEO of Inkbox
+65%
increase in conversion per click
+43%
increase in email CTR
+65%
increase in conversion per click
+183%
increase in paid booking
2.5x
Top sales increase
“
We strive to put the right event in front of the right consumer at the right time. We receive better engagement when consumers see highly relevant events; which is why our team continuously looks for ways to improve personalization. After using Crossing Minds to generate recommendations in our weekly newsletter, our email open-to-order rate significantly increased.”
Allen Jilo Senior Product Manager, Eventbrite
+65%
increase in retention
+79%
increase in email CTR
91%
increase in CTR
-45%
decrease in unsubscribe
2.4x
Top booking increase
“
A big difference between Crossing Minds and other SaaS products we’ve used is that we feel like we’re getting a truly personal service tailored to our unique needs. They were able to slot in and provide machine learning expertise, working closely with our in-house developers. Now, our customer experience has personalization built in everywhere. It really feels like a solution that can grow with us.
Humfrey Brandes Head of Product
+18%
increase in product bookmarked
+27%
Average increase in GMV / Tap
-20%
in app uninstall
+67%
increase in GMV through emails
70%
Top GMV increase
“
As a peer-to-peer marketplace, we needed to surface new and relevant items to our customers as quickly as possible. Crossing Minds recommended items the moment they were submitted, even for products with user-generated content. The impact on conversions and customer engagement was undeniable.
Joe Amodei Director Of Retention
Let’s talk about what you can achieve with Crossing Minds and a fully personalized customer journey.
Get an overview of Crossing Minds and its features.
Find out how to take your omnichannel personalization to the next level.
30-day free trial to A/B test and customize the smartest recommendations for your unique scenario.
Officially backed by
Crossing Minds is the only AI recommender system backed by Shopify.
trusted by brands like
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