Deliver custom experiences with omnichannel personalization software

Create loyal customers using omnichannel personalization software. Leverage behavioral insights across all of your touchpoints: email, SMS, in-app, in-store, and beyond.

Leverage browsing behavior to customize each customer’s experience

Rapidly analyze a user’s behavior (likes, cart adds, ratings, etc.) to create the most relevant recommendations using Crossing Minds’ proprietary machine learning algorithms, pushed to every channel.
Man liking an item via web, saving another item for later, and 
eventually making a purchase thanks to behavior-based
recommendations
Man receiving a specialized offer for discounted toys while
his children play with toys

Send personalized offers and discounts at the right moment

Pair valuable behavioral data with holidays or shopping events for a perfect personalization strategy. Announce sales and new product lines, or send loyal customers a specialized deal.

Recover abandoned carts through email & SMS

Reengage previous customers and abandoned carts by providing them great recommendations even after they leave your site – straight to their email or SMS.
Woman receiving a reminder about items in her abandoned
cart via mobile
Man receiving a personalized offer while checking out his book based on his browsing and purchase history

Omnichannel personalization software to customize in-store experiences

Consumer shopping is increasingly becoming a hybrid affair. Take stock of a customer’s onsite actions to provide them with relevant recommendations and deals in person, too.

Simple integration with your marketing automation stack

Crossing Minds omnichannel personalization software is hassle-free. Our platform adapts to your business needs, and it integrate easily with your marketing and e-commerce software.
Women looking at various integrations that Crossing Minds recommendation platform provides.
Get an overview of Crossing Minds and its features.
Find out how to take your omnichannel personalization to the next level.
30-day free trial to A/B test and customize the smartest recommendations for your unique scenario.
CB Insights Awards Retail Tech 100 in 2022CB Insights Top AI 100 companies in 2022Martech Breakthrough Awards 2022
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Crossing Minds is the only AI recommender system backed by Shopify.
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