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“Crossing Minds is leading the future of recommendation and personalization through best-in-class AI that will ultimately enable Shopify merchants to build stronger relationships with their customers.”
Fjolla Bakalli, Manager of Corporate Development and Strategic Initiatives
In regards to email marketing, CrossingMinds have helped us to grow toward a highly personalized email strategy. The team is excellent and always there to discuss ideas and troubleshoot any issues that may arise. By providing personalized recommendations within our email campaigns, we have seen a significant increase in engagement metrics and a decent uplift in conversion rates.
CRM Manager, Bonhams
They provide excellent service and support throughout the integration, setup, and even after launch to make sure our recommendations are of the highest quality. Crossing Minds enable us to use our data in new ways to surface great content recommendations to our end users.
Head of Product & Design, Reelgood
We strive to put the right event in front of the right consumer at the right time. We receive better engagement when consumers see highly relevant events; which is why our team continuously looks for ways to improve personalization. After using Crossing Minds to generate recommendations in our weekly newsletter, our email open- to-order rate significantly increased.
Senior Product Manager, Eventbrite
A big difference between Crossing Minds and other SaaS products we’ve used is that we feel like we’re getting a truly personal service tailored to our unique needs. They were able to slot in and provide machine learning expertise, working closely with our in-house developers. Now, our customer experience has personalization built in everywhere. It really feels like a solution that can grow with us.
Head of Product, Bonhams
As a peer-to-peer marketplace, we needed to surface new and relevant items to our customers as quickly as possible. Crossing Minds recommended products the moment they were submitted, which is crucial for buyers to find relevant products. We’re impressed by how the platform made accurate and relevant recommendations, even for products with user-generated content. The impact on conversions and customer engagement was undeniable.
Director of Retention, Grailed
Previously, our team had to focus on both strategy and execution – how are we going to get this done? Now, we can solely think about strategy and the Crossing Minds team handles the integration aspects. With Crossing Minds, we’re able to work at double the speed.”