Marketplaces require flexibility. Leverage first-party data and browsing behavior (like clicks, favorites, and cart adds) to provide the most relevant recommendations that adapt to your business needs.
Convert new customers faster with personalized recommendations
A vast majority of site visitors are new or anonymous. Engage them quickly with a highly-personalized experience that will help them convert – all without cookies.
Recommend new items the moment they’re submitted
Sellers can't wait days or weeks for their new items to be discovered. Show recently-submitted items to relevant buyers, within seconds.
Suggest a relevant category on the landing page
Some AI products feel like a “black box,” but the Crossing Minds dashboard puts you in the driver’s seat by giving you access to customization tools, business rules, and testing features.
We are committed to meeting the highest standard for user privacy. We never use cookies, which means you don’t have to worry about GDPR compliance.
Leverage user-generated content
Make your user-generated text descriptions work harder for you by incorporating them seamlessly into personalization AI.
Officially backed by
Crossing Minds is the only AI recommender system backed by Shopify.
The only recommendation engine built for high-growth marketplaces
+250%
increase in email CTR
+440%
overall increase in web conversions
+69%
increase in new user conversions
+48%
increase in advertising ROI
440%
increase in website conversion rate
“
Most recommendation systems are built for the masses – but that doesn’t work for us. Crossing Minds truly partnered with us to adapt and adjust the recommendation platform for our needs. We were blown away by the algorithms, specifically the speed and scale in which they can create effective, quality recommendations.
Tyler Handley Cofounder & CEO of Inkbox
+59%
increase in revenue from Related Products
+94%
increase in revenue from Recommended Products
+26%
increase in Related Products clicks
+73%
increase in Recommended Products clicks
1,321%
Concrete ROI
“
We have a very large catalog of items that is constantly being updated, and we want to ensure we are providing the best experience to customers. Crossing Minds’ approach to personalization was able to achieve this goal and more, all because they took the time to learn about the unique issues we face as a business. By using the platform to take the intricacies of our users’ behavior into consideration, as well as being able to recommend items they’ll obsess over faster, we’ve seen incredible gains in conversions and sales.
Jarod Trebas COO, HobbyLink Japan
+218%
increase in total clicks per email
+178%
increase in unique product clicks per email
+184%
increase in total product clicks per email
218%
increase in total clicks per personalized email
“
A big difference between Crossing Minds and other SaaS products we’ve used is that we feel like we’re getting a truly personal service tailored to our unique needs. They were able to slot in and provide machine learning expertise, working closely with our in-house developers. Now, our customer experience has personalization built in everywhere. It really feels like a solution that can grow with us.
Humfrey Brandes Head of Product
+19%
increase in product saves
+23%
average increase in conversions
-20%
in app uninstall
+67%
increase in GMV through emails
67%
increase in GMV through personalized emails
“
As a peer-to-peer marketplace, we needed to surface new and relevant items to our customers as quickly as possible. Crossing Minds recommended items the moment they were submitted, even for products with user-generated content. The impact on conversions and customer engagement was undeniable.
Joe Amodei Director Of Retention
+65%
increase in conversion per click
+43%
increase in email CTR
+65%
increase in conversion per click
+183%
increase in paid booking
183%
increase in paid booking with recommendations
“
We strive to put the right event in front of the right consumer at the right time. We receive better engagement when consumers see highly relevant events; which is why our team continuously looks for ways to improve personalization. After using Crossing Minds to generate recommendations in our weekly newsletter, our email open-to-order rate significantly increased.”
Allen Jilo Senior Product Manager, Eventbrite
Let’s talk about what you can achieve with Crossing Minds and a fully personalized customer journey.
Get an overview of Crossing Minds and its features.
Find out how to take your omnichannel personalization to the next level.
30-day free trial to A/B test and customize the smartest recommendations for your unique scenario.
Officially backed by
Crossing Minds is the only AI recommender system backed by Shopify.
trusted by brands like
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