Monetate (by Kibo Commerce) has provided A/B testing and personalization tools for over 15 years. Prior to AI's explosive entrance into e-commerce in the 2010s, the solution provided reliable A/B testing tools to optimize site experiences. Now, the platform continues to serve merchants on a wide array of platforms including Magento, Salesforce Commerce Cloud, and more.
Monetate lacks necessary support for high-performance commerce teams and enterprise. Reviews from Monetate customers have noted:
- Lacking customer support after implementation
- Antiquated communication style (sending MS Word documents)
- Extra fees for customization
Beam is a better Monetate alternative for modern AI personalization. Monetate uses third-party data to personalize, a legacy method that necessitates controversial privacy practices. Beam leverages the most recent advancements in AI, allowing merchants to deliver personalized experiences exclusively with first-party data. The Beam platform boosts conversions and revenue by personalizing based on real-time actions like clicks, adds to cart, and more.
Fully tailored for your business’ unique needs. Beam customers get unprecedented results, largely attributed to its tailor-made approach. Every business is unique, and the Beam implementation team factors in every detail of your customer journey.
Among Monetate alternatives, Beam stands out for its customization, support, and usage of first-party data.
It’s been a joy working with their data-obsessed team to provide recommendations and content that’s hyper-relevant.
Crossing Minds has proven to be invaluable as a partner for leveraging the full potential of our data to drive better consumer experiences and improve business ROI.
Crossing Minds truly partnered with us to adapt and adjust the recommendation platform for our needs to deliver effective, quality recommendations.
